Please review the terms and conditions carefully before using Grand Gaming services and platform features.
Welcome to GrandGaming, operated by Global Grand Gaming Private Limited, where users can enjoy skill-based games through our mobile applications and website. Our applications and website are collectively referred to as the “Platform.” By accessing or using the Platform, you agree to be bound by these Terms of Use and our Privacy Policy, which together form a legally binding agreement between you and us.
Our games are designed for individuals aged 13 years and above. By accessing our games or using our services, you affirm that you are at least 13 years old or older.
Users under the age of 18 should access and use the Platform only under the supervision and guidance of a parent or legal guardian. Parents and guardians are encouraged to review the content and features of our games to determine their suitability for minors.
Users are expected to use the Platform and participate in games responsibly, fairly, and respectfully. Any form of harassment, abusive behavior, cheating, fraud, or disruption towards other users or the Platform is strictly prohibited and may result in immediate suspension or termination of access. If a user is found participating through misrepresentation, fraudulent activities, or attempts to manipulate the Platform’s systems in any manner, we reserve the right to disqualify such user, withhold any prizes or rewards, suspend participation in contests, and initiate appropriate legal action at our sole discretion.
All content available on the Platform, including but not limited to game designs, software, graphics, logos, audio, videos, text, trademarks, and other materials, is the exclusive intellectual property of Global Grand Gaming Private Limited or its licensors and is protected under applicable intellectual property laws. Users are strictly prohibited from copying, reproducing, distributing, modifying, reverse engineering, decompiling, scraping, or exploiting any part of the Platform or its content without prior written authorization. Users further agree not to interfere with the functionality or security of the Platform, upload harmful or malicious material, or engage in abusive, offensive, illegal, or fraudulent conduct towards the Platform, its employees, partners, or other users. Any violation of these Terms may result in suspension or termination of access, forfeiture of prizes or privileges, recovery of damages, and legal action. By using the Platform, users also grant Global Grand Gaming Private Limited a worldwide, perpetual, royalty-free right to use their name, username, profile image, likeness, game statistics, winnings, and related content for operational, promotional, advertising, and marketing purposes across the Platform, social media channels, websites, and other media formats.
Users are solely responsible for maintaining the confidentiality and security of their account credentials and for all activities conducted through their accounts. Users must promptly notify Global Grand Gaming Private Limited of any unauthorized access, suspicious activity, or security breach related to their accounts. The Platform grants users a limited, personal, non-transferable, non-exclusive, and revocable right to access and use its services, and reserves the right to suspend, restrict, or terminate access to the Platform at its sole discretion without prior notice. Where registration or login is facilitated through third-party social media platforms, users acknowledge that such services are governed by the respective third-party terms and privacy policies, over which Global Grand Gaming Private Limited has no control. Users are encouraged to review such policies carefully before linking accounts. Global Grand Gaming Private Limited shall not be liable for any loss, damage, or unauthorized use arising from a user’s failure to secure their account credentials or comply with standard internet safety practices.
Global Grand Gaming Private Limited is committed to protecting and respecting the privacy of its users. Our Privacy Policy explains how we collect, use, store, and safeguard personal information in connection with the use of our Platform and services. By accessing or using the Platform, users acknowledge and consent to the collection and processing of their information in accordance with the Privacy Policy.
Certain games and services available on the Platform may include in-game purchases, subscriptions, or other paid features. By making any purchase, users agree to comply with the terms and conditions of the applicable payment provider or platform, and acknowledge that all transactions are final unless otherwise required under applicable law. Users are solely responsible for any charges incurred while accessing or using the Platform, including but not limited to internet, mobile, data, banking, or payment processing charges. Global Grand Gaming Private Limited shall not be responsible for any payment failures, third-party transaction issues, or additional charges imposed by external service providers.
Global Grand Gaming Private Limited follows a transparent and user-friendly cancellation and refund policy. In the event of interrupted or failed transactions caused by unavoidable technical issues or service disruptions, eligible refunds will be processed and communicated to users promptly. Refund approvals and processing timelines are subject to the policies of the respective payment gateways, banking institutions, and payment methods used for the transaction. Approved refunds are generally credited back to the user’s original payment method or digital wallet within 5–7 business days, although the actual credit timeline may vary depending on the user’s financial institution. Users are advised to contact their bank or payment provider for any delays beyond the stated processing period. Global Grand Gaming Private Limited shall not be held liable for delays, failures, or issues arising from third-party payment processors, banking services, hosting providers, or other external service providers.
Global Grand Gaming Private Limited reserves the right to modify, update, suspend, or discontinue any part of the Platform, games, features, or services at any time without prior notice. Users acknowledge and agree that their continued access to or use of the Platform following any such changes constitutes acceptance of the updated Terms, features, or services.
Global Grand Gaming Private Limited strives to provide a secure, reliable, and enjoyable gaming experience; however, the Platform and services are provided on an “as is” and “as available” basis without warranties of any kind. To the maximum extent permitted by applicable law, Global Grand Gaming Private Limited shall not be liable for any direct, indirect, incidental, consequential, or unforeseen damages, losses, interruptions, or claims arising from the use of or inability to use the Platform, games, rewards, or services. The Company reserves the absolute right to determine the format of contests, prize structures, winner selection criteria, and the method and timing of reward distribution. Global Grand Gaming Private Limited makes no guarantees regarding the quality, availability, delivery, redemption, logistics, or handling of rewards, gifts, or promotional benefits provided through the Platform, and shall not be held responsible for any delays, third-party failures, or unforeseen circumstances related to such rewards or services.
The Platform may contain links to third-party websites, services, or resources that are owned and operated independently of Global Grand Gaming Private Limited. Such links are provided solely for user convenience and do not constitute an endorsement, sponsorship, or recommendation of any third-party content, products, or services. Global Grand Gaming Private Limited does not control, monitor, or assume responsibility for the availability, accuracy, legality, policies, or practices of any third-party websites or services. Users acknowledge and agree that access to and use of such third-party platforms shall be entirely at their own risk and subject to the respective third party’s terms, conditions, and privacy policies. Global Grand Gaming Private Limited shall not be liable for any loss, damage, or dispute arising from a user’s interaction with or reliance upon any third-party website, product, or service.
Global Grand Gaming Private Limited does not engage in the sale or delivery of physical products and therefore does not provide any shipping or delivery services. Accordingly, no shipping or delivery policies are applicable to the Platform or its services. Any third party claiming to offer shipping, delivery, or logistics services on behalf of GrandGaming is unauthorized and not affiliated with Global Grand Gaming Private Limited. Users are advised to exercise caution and report any such fraudulent or misleading representations.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes, claims, or legal proceedings arising out of or relating to the use of the Platform or Services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi. By using the Platform, users consent to the jurisdiction and venue of such courts and waive any objections regarding inconvenient forum or jurisdiction.